If you have any questions, comments or need further information, we'd be happy to hear from you. Please contact us via the options listed below.
Electricity and gas emergencies
Telephone numbers
| Ausgrid general enquiries |
13 15 35 |
| Ausgrid Switchboard |
13 15 25 |
| Report a streetlight fault (NSW only) |
Freecall 1800 044 808
Report online |
Report vandalism/graffiti (NSW)
Please call between 8am and 8pm Monday to Friday or 8am and 12pm Saturday |
13 15 35
Report online |
| Report electricity theft (NSW only) |
Freecall 1800 060 412 |
| Dial before you dig |
Call 1100 (freecall)
Website: www.1100.com.au |
| EnergyFix Home Energy Service for Solar Gas and Electric Hot Water Installation (NSW only) |
13 26 04 |
Address
| Postal |
GPO Box 4009
Sydney NSW 2001 |
| Head Office |
570 George Street
Sydney NSW 2000 |
| Ausgrid's ABN |
67 505 337 385 |
Complaints