About Ausgrid

Operating for more than 100 years

On 2 March 2011 EnergyAustralia changed its name to Ausgrid, after selling the retail part of its business.  The EnergyAustralia brand was retained by the new owners of the company’s electricity retail business, TRUenergy. See more about Ausgrid's name change.
Ausgrid will continue the 100 year tradition of managing a safe and reliable electricity network.

Ausgrid is a State Owned Corporation whose shareholder is the New South Wales Government.  The Ausgrid electricity network provides power to 1.6 million homes and businesses throughout Sydney, the Hunter and the Central Coast.

That network is made up of more than 200 large electricity substations, 500,000 power poles, 30,000 small distribution substations and almost 50,000km of below and above ground electricity cables.

Ausgrid staff will continue to run this electricity network, provide emergency services, provide energy efficiency advice and products and maintain public street lights. 

Ausgrid will also provide services to the new owners of the EnergyAustralia retail business. EnergyAustralia’s retail customers can continue to access services through the same contact numbers and links from its website.

Ausgrid is delivering one of Australia’s largest infrastructure programs – an upgrade of the electricity network including 50 new major substations and hundreds of kilometres of new electricity cables.  This program includes $500 million in smart grid technology throughout the electricity network including Australia’s first commercial scale smart grid on behalf of the Federal Government’s Smart Grid, Smart City project.


Ausgrid aims to be a leader in distributing electricity and providing energy services.

Ausgrid’s main activities are: 

  • Asset ownership and management of the electricity distribution and transmission network
  • Infrastructure related construction and maintenance services
  • A range of other services, including street lighting, safety check-ups, energy reviews, metering and 24-hour electrical repairs.

Ausgrid will deliver these activities to ensure that: 

  • Its network is safe and reliable;
  • Its customers value its service;
  • Its staff are proud to work here, and
  • Its community recognises its values, contributions, citizenship and achievements.

A proud history

EnergyAustralia celebrated the centenary of electric service in Sydney in 2004.  The change of name in 2011 is only the fourth time that the network business name has changed.

100 years of Ausgrid’s electricity network 

1904: Sydney Municipal Council begins electricity supply of streetlights in Sydney CBD.

1935:  Sydney County Council formed to run the electricity network in City of Sydney.

1991: Sydney Electricity created by merging Sydney County Council with other county councils in NSW.

1 March 1996: Sydney Electricity becomes EnergyAustralia.

1 March 2011: EnergyAustralia electricity network renamed Ausgrid.

Note - While our on-line content is being updated, statements, documents and publications on this website labelled “EnergyAustralia” should be taken to be from Ausgrid.  Ausgrid is conscious of the cost and environmental effect of waste and we plan to use stationery with our old name until stocks are depleted and will not reprint reports unnecessarily.