Meter reading

Electricity networks like Ausgrid are responsible for reading electricity meters and safely storing and sending that data to electricity retailers who use it to determine customer bills.

Residential electricity meters are usually read every quarter and under state and federal regulations they must be read at least every six months. Ausgrid conducts about six million meter reads every year.

You can find information here about how we read your electricity meter.

However, occasionally our staff can not safely access meters to read them and in the past Ausgrid has been requested to provide information about how often this happens.

The information below shows the total number of meter reads that have been conducted across our electricity network as well as the number of times we can not gain access to read a meter. The reasons may be a locked gate or it may not have been safe for the meter reader to go to the meter.  This percentage has stayed at about 2.5% for the past decade.

Further details about what happens if a meter can not be read can be found here.

This information will be shared every quarter.

 Period  Meter reads  Access issues  Percentage
April – June 2015  1,706,901  58,571  3.4% 
January – March 2015  1,701,747 59,370
3.5% 
October – December 2014
1,692,364 58,954  3.5% 
July – September 2014
1,682,045 52,057  3.1% 
April – June 2014
1,663,838  44,931 2.7% 
January – March 2014 
1,670,927 47,012 2.8% 
October – December 2013 1,656,272 47,728 2.9%
July – September 2013 1,503,770 39,649 2.6%
April – June 2013 1,606,817 37,640 2.3%
January – March 2013  1,357,433  33,422  2.5% 
October – December 2012  1,470,869   37,783   2.6%
July – September 2012 1,655,836 39,334 2.4%