We value feedback from our customers, stakeholders and the community about our plans and policies. By giving consumers more opportunities to communicate with us through a range of channels, including face-to-face-meetings and forums, presentations and social media, we hope to learn more about your views and better align our operations to your long-term interests.

Engaging with our customers

We're working to improve the way we engage with our customers and stakeholders.

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Framework and approach

We are seeking views on our 2019-24 regulatory proposal.

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Tariff Reform

We are continuing to engage with stakeholders on our proposed tariff reforms for 2017-19.

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Tree trimming

We understand trees are important to the communities we serve, and we're considering your feedback to help improve our services.

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