Welcome, skip to the content .
Search by postcode or suburb
We’re sharing information about the work we’re doing in your neighbourhood – from installing new cable, fixing streetlights and general maintainence. You'll also find information on household electricity use and power generated by solar panels in your area.
The information is divided by 39 local government areas inside our network area. We only have information for the areas we supply.
This is the number of streetlight repairs completed after we're notified of a fault.
You can let us know about a faulty streetlight by reporting it online or calling 1800 044 808.
This is the average time to repair an overhead streetlight fault. Some kinds of faults take longer to fix, such as streetlights supplied by an underground connection.
We do rolling proactive replacements of some streetlight parts to stop faults before they occur. The information here is summarised by local government area, but we do the work by street directory grids.
Crews also patrol parts of major traffic routes at night to spot any lights that need repair every three months.
Taken from our meter reading data, this shows the electricity consumed by residential premises. It does not include electricity used in common areas in some apartment buildings.
Electricity use by area can vary significantly due to different factors. These include differences in climate, the use of natural gas, the type of housing (house or apartment), and different household socio-demographics.
The unit shows the average electricity used each day in the home, which you can compare with the daily average on your electricity bill.
Variations in weather from year to year and between seasons can make a big difference to household energy use. Compare the energy use between periods and with the same time last year in your local government area and on your own bill.
Small substations connect homes and businesses with major substations. These distribution substations convert higher voltages to the level needed for use in the home and can be located on poles or in streets. This number shows how many new distribution substations were built and started supplying power.
Learn more about street-side substations, called kiosk substations.
This is the length of 11,000 Volt cable installed underground. 11,000 Volt cable typically connects our major substations with smaller, street-side substations.
Crews conduct routine and spot inspections and repairs on electrical assets. We do these on a cyclical basis by asset type and not in accordance with geographic boundaries, such as local government area. The number includes inspections of major substations and the equipment and systems inside them as well as power pole and powerline inspections. It also includes preemptive and reactive repairs to streetlights.
This is the total number of small solar installations that are connected to the Ausgrid network.
This is the maximum generation capacity of the solar power systems as indicated to us by customers in their application for connection.
This is the total electricity exported to the grid from small solar power systems as recorded by electricity meters. The total includes electricity exported from both gross and net metered solar power systems.
This is the number of reports of graffiti recieved by Ausgrid on electricial infrastructure and buildings. Report graffiti on 13 15 35 or use the general enquiries service online.
Ausgrid inspects every report of graffiti and removes graffiti from its property and assets. Some reports do not result in a clean up as the equipment may not belong to us or the vandalism can not be found from the details provided.
This is the average time to remove graffiti for all reports of vandalism that we can clean up.
Below are the totals and averages for our work and services across the Ausgrid network area.
We're working to share more information to help educate, inform and support the community. In particular, this information may be of interest to researchers or developers who want to create applications for the web or smart phones.
We care about neighbourhood safety and encourage the community to report any faulty or damaged streetlights in our supply area.
See a fault in your area, call our emergency hotline:
13 13 88