Community services

Blackouts and power restoration

What to do if you have a power outage in your area, tips to manage extended power outages and information on the process Ausgrid uses to restore power during blackouts.

Tree trimming and powerlines 

Ausgrid's tree trimming policy, preferred species and other options.

Bushfire prevention

What Ausgrid is doing to minimise bushfire risk from clashing wires on our electricity network and your responsibilities if you have private poles on your property.

Combating graffiti

Ausgrid's graffiti removal policy and how to report vandalism to Ausgrid assets.

Pesticide use

Ausgrid has prepared a Pesticide Use Notification Plan to inform the community about the use of pesticides in public places in which electricity network assets are situated.

Streetlighting

Report a streetlight fault or find out about new energy efficient streetlighting and other streetlighting improvements.

Electric and magnetic fields

Find out more about EMF and the electricity network.