Construction and operational noise

Ausgrid acknowledges that noise and vibration at construction sites can be disruptive to the local community. We assess and manage construction noise in accordance with the EPA's Construction Noise Guideline. Environmental controls to minimise our noise impacts are specified in Ausgrid’s NUS 174C Environmental Handbook for Construction and Maintenance.

Ausgrid restricts construction or maintenance work impacting the community to these standard operating hours, unless certain criteria can be met.


  • Monday to Friday – 7 am to 6 pm
  • Saturday – 8 am to 1 pm
  • No work on Sundays or public holidays

Ausgrid designs new infrastructure to meet the requirements of the EPA's NSW Industrial Noise Policy.

If you have an enquiry about noise from Ausgrid's work or assets, and if a sign with specific contact details is not available at the depot, substation or work site, please contact 13 13 65.