2014 Archive

Traditional media summary and analysis

We have analysed media coverage of our operations, including network pricing, to better understand how we affect consumers and stakeholders.

Date published
30/01/2014

Social media summary

This is an Ausgrid summary of an analysis of all online mentions of Ausgrid between March 2011 and October 2013.

Date published
14/01/2014

Social media analysis

Mentions of Ausgrid online have been tracked and analysed to better understand Ausgrid's impacts on consumers.

Date published
14/01/2014

Consumer Engagement Strategy

This strategy outlines how Ausgrid will create more opportunities to better understand and incorporate the views of its customers and stakeholders.

Date published
17/02/2014

Customer engagement study

This quantatitive research was prepared to better understand the views of residential and small to medium business customers in our network area and their priorities.

Date published
19/02/2014

Your Power, Your Say Facebook report

This report analyses conversations on the Your Power, Your Say Facebook page during November and December 2013.

Date published
19/02/2014

Ausgrid engagement activity report

This is a summary of our engagement activity with our customers and stakeholders on our plans and operations.

Date published
16/05/2014

Letter to ASPs- Ancillary Network Services

Ausgrid wrote to Accredited Service Providers to changes in the prices for the services they use.

Date published
29/04/2014

Consumer forum

This document provides a summary of the feedback received from consumer groups at a forum in March 2014.

Date published
16/05/2014

Retailer forum

This document provides a summary of the feedback received during a retailer forum in May 2014.

Date published
02/06/2014

Street lighting engagement and consultation

This document provides a summary of our engagement and consultation with local councils over the past five years on our street lighting service.

Date published
03/06/2014

Your Power, Your Say Facebook report

This report analyses conversations on the Your Power, Your Say Facebook page during December 2013 to April 2014.

Date published
04/06/2014

Your Power, Your Say Facebook report

This report analyses conversations on the Your Power, Your Say Facebook page during May 2014 to October 2014

Date published
01/12/2013

Your Power, Your Say overview report

This report gives an overview of the Your Power, Your Say Facebook page from November 2013 to October 2014.

Date published
01/10/2014

Social media engagement

This social media engagement strategy was created to introduce a new way of reaching and engaging with electricity consumers in NSW.

Date published
12/12/2014

Consumer infographics

This provides an overview of the infographics created with Endeavour Energy and Essential Energy to share information in an accessible way.

Date published
22/12/2014