General information

This page contains news and information for Accredited Service Providers (ASPs) and electrical contractors (installation work).
We remind ASPs of the need to complete a Notice of Service Work (NOSW) form as detailed in our publication ES4 Service Provider Authorisation.

Certificate of Compliance for Electrical Work (CCEW)

In accordance with the Electricity (Consumer Safety) Act 2004 and Regulation, electrical contractors must correctly complete a CCEW form for all new electrical installation work, or work resulting in an increase in electrical rating. You must give your customers a copy of this form and where required by the legislation, send a copy of the form to us. CCEW forms are available from the National Electrical and Communications Association.

We will inspect electrical installation work in accordance with our Customer Installation Safety Plan (chapter 2 of our Network Management Plan) and ES1 Customer Connection Information.  It is essential that the installation work complies with AS/NZS3000 Wiring Rules and any other relevant standard and is tested as required and certified as being safe.

Before commencing contestable work

Accredited service providers must ensure that an Application For Connection Form (ES1 Form A) is submitted to us to inform us about proposed contestable work.

Supplementary Application For Connection Form (ES1 Form B) must also be completed if part of the proposed contestable work includes one of the following:

  • new electrical work over 20kW
  • multiple living unit developments (more than 6 units)
  • services greater than 100 Amps
  • CT metered installations - NOTE: the installation WILL NOT be energised unless all the information required in Part C of the supplementary form has been provided
  • installations located in rural or outlying areas
  • new high voltage installations and additions to high voltage installations requiring more than 100kW or additional load
  • work where the proposed equipment may cause excessive fluctuation of voltage (eg. welders, x-ray machines)
  • embedded generators including solar buy-back connections.

When the contestable service work has been completed, service providers must mail or fax a completed Notification of Service Work (NOSW) form to their local Field Operations office.

The Application For Connection, Supplementary Application For Connection and Notification of Service Work forms can be lodged online using Ausgrid’s new Electronic Form Centre.

Electronic Form Centre (eForms)

Ausgrid’s connection forms can be lodged online using the new Electronic Form Centre.  Registering to use the service is easy and free.  When your registration has been confirmed (usually within 24 hours) you can use the Electronic Form Centre to submit your forms online, monitor their progress and receive confirmation when they have been processed.  Optional email alerts keep you up-to-date when you are not logged-in to the Electronic Form Centre.  You can lodge the following forms through the Electronic Form Centre:

  • Application For Connection
  • Supplementary Application For Connection
  • Application For Permanent Disconnection
  • CT Metering Form
  • Notification of Service Work

Click here to login (or sign-up) to Ausgrid’s Electronic Form Centre.

Standards

We remind accredited service providers and contractors that standards for electrical installation work and contestable work are amended and updated regularly. These documents can be accessed through the standards and guidelines section of our website.

Electronic tariff metering

We provide electronic whole current metering instruments for installation by qualified level 2 ASPs at new small retail customer installations.  "Small retail customer installation" used here refers to retail customers with an energy consumption of less than 160 MWh/year.

The electronic metering complies with the requirements for Type 5 metering as outlined in the National Electricity Rules.

The meters are 100 Ampere, bottom-connected, load profiling, whole current meters and come in three different types (and nomenclatures) as follows:

  • (E1) single phase, single element
  • (E2) single phase, dual element, with programmable (by Ausgrid) off-peak load control facility (ripple frequency relay or time switch)
  • (E3) three phase, single element. (Note: this 3 phase meter must only be used to meter a single tariff).

Further details of these meters and the associated installation requirements are contained in Electrical Supply Standards ES3 Metering Installations.