Gas safety

Gas safety indoors

If you smell gas inside your home:

  • turn off all gas appliances and pilot lights
  • turn off the gas supply at the gas meter
  • open all doors and windows for ventilation
  • do not operate any ignition points such as, naked flames, mobile phones, light switches and power points
  • contact your licensed gasfitter to repair the leak and if relevant call emergency services do not operate electrical equipment near a gas leak
  • do not allow gas to build up in the home. Open all doors and windows to both disperse the gas and provide ventilation.  

Gas safety outdoors

If you smell gas outside your home or on the street, contact your local gas distributor's emergency line. Click here for details.

If relevant also call emergency services.  

Gas safety tips

  • Natural gas is naturally odourless. A distinctive odour is added for easy detection
  • Never pour or wipe any flammable liquid or substance near a gas appliance or a flue outlet. Fumes could ignite from the appliance flame, even if the flame is enclosed in the appliance.
  • Aerosols are flammable so avoid spraying them near gas heaters.
  • Conduct regular maintenance of gas appliances in accordance with manufacturer’s instructions. Ensure you only use qualified tradespeople when installing, maintaining and repairing gas appliances.
  • Any room that contains gas appliances should be well ventilated
  • By law, your BBQ gas cylinder should be tested and stamped every 10 years
  • Before using a gas appliance for the first time, read the instructions. Always follow the instructions when using the appliance.
  • Do not use a gas appliance if it is damaged or not working properly, and never attempt to repair a gas appliance yourself.
  • Never use a gas oven or cooker to heat a room
  • Gas cooktops and barbeques should not be left unattended during operation. Ensure that children are always supervised around gas appliances.
  • Don’t hang clothes on or near gas appliances to dry.
  • Take care when using lawn mowers, brush cutters or digging in the garden so you don’t damage gas pipes
  • Before you do any digging, contact Dial Before You Dig (freecall 1100) to prevent damage to underground utility services, including natural gas pipes.