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Map last updated on 29/08/16 at 12:30 pm

Click 'Make a report' to start
Tap on the pins to make a report
Zoom in to locate and report a property
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Sorry we weren't able to proceed with your report. To report a power supply problem Please call us on

Thank you!

Your report has been submitted successfully

Our crews will attend the location as soon as possible and make sure it is safe. We will also arrange any repairs that may be needed to Ausgrid's network.

Google street address: {{markerGoogleAddress}}

Safety around poles and wires

  • Never go near fallen or damaged powerlines and remind others to stay well clear.
  • Stay away from fallen trees and branches on powerlines.

How to change or cancel your report?

  • If you wish to cancel your report or provide additional information, please call us on 13 13 88 and quote your job reference number.

Thank you!

Thank you for your report about {{problemTypes[entry.hazardCode]}}

Our crews will attend the location as soon as possible and make sure it is safe. We will also arrange any repairs that may be needed to Ausgrid's network.

Job reference number: {{jobReferenceNumber}}

Google street address: {{markerGoogleAddress}}

Safety around damaged poles and wires

  • Never go near fallen or damaged powerlines and remind others to stay well clear.
  • Stay away from fallen trees and branches on powerlines.

How to change or cancel your report?

  • If you wish to cancel your report or provide additional information please call us on 13 13 88 and quote your job reference number.

Contact us

Service update

Hazard Reporting will not be available between 5:00pm and 8:00pm on Wednesday, 28/6/17 due to system maintenance.
We apologise for the inconvenience. If you have any questions, comments or need further information please call us.

General enquiries 13 13 65
Emergencies 13 13 88

Report problems for poles and wires

You can help us keep the community and our crews safe by reporting problems with our poles and wires.

The next available emergency crew will investigate any reports of dangerous or fallen poles or wires.

Fallen powerlines and poles are dangerous: treat all powerlines as live and stay well clear.

About this map

Ausgrid routinely inspects its power poles to make sure they are safe and in good working condition. Non-urgent pole inspection requests will be scheduled in the next available maintenance inspection.

Use the address search to locate the nearest property or Ausgrid pole. Once the pole or property has been located click the pole or property on the map to make a report. Providing any additional comments will help our crews locate the pole and assess the incident.

You can also use this form to request an inspection of an Ausgrid power pole.

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