Combating graffiti

Graffiti vandalism, or `tagging’, can occur on pieces of community infrastructure, like our electricity substations, poles and pillar boxes. 

We aim to keep our network free of vandalism and our policy is to remove graffiti within seven working days of it being reported. However, if it's offensive and in close proximity to a school or church, we will try to remove it as soon as possible after we have been notified. The timeframes may be extended due to restricted access, poor weather conditions or other reasons beyond our control.

Safety first

If you see graffiti vandalism on Ausgrid property, for safety reasons, it's important you do not try and remove it yourself.
We have trained and experienced teams for removing graffiti from our substations and electrical equipment.

Reporting vandalism

To report graffiti on Ausgrid equipment or property, please use this form. You can also make a report by calling us

To help us respond to your report promptly, please provide the following information: 

  • Street address (including nearest cross street)
  • Type of vandalism
  • Whether the nature of the graffiti is offensive
  • If possible, the asset number or type of electrical equipment.