Tuesday 5 May, 2020
Ausgrid staff are featuring in a new social media campaign asking the public for support during the COVID-19 pandemic.
It comes after Ausgrid crews have been abused almost daily in past weeks for continuing to carry out critical work during the pandemic.
Ausgrid has created a short film to kick-off the "Give us a Wave" campaign, with its staff reassuring customers that “we’re here, fixing the little problems now, so they don’t become big problems down the track.”
The campaign features workers around the Sydney, Newcastle and the Hunter regions holding signs saying “We’re essential workers too. If you see us, give us a wave.”
Ausgrid Chief Executive Officer Richard Gross said the work staff are doing is critical and it’s disappointing to see some examples of un-Australian behaviour.
“We’ve seen cases where crews have been physically blocked from doing their work by members of the public during the COVID-19 pandemic, while others have been threatened with spitting and coughing. Call centre staff have been bullied and verbally harassed, with some callers even threatening harm against their families.
“We know it’s a challenging time and we’re avoiding and delaying any non-essential work during this period.
“But, critical work must continue. We can’t delay it, because if we did that, it would put future power supply at risk. That’s a risk we’re not willing to take.
We are all in this together. If you see our workers in the field, give them a wave and say G’day.
CEO Richard Gross