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Life Support
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Connecting communities, empowering lives

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Electrical storm damage

Report a hazard

Report damaged powerlines, or trees, shoes and wildlife on wires
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Stay safe during a storm

Always assume fallen powerlines are live and remain at least 8 metres away.

How we restore power

How we repair and restore the network.

Connect to our network

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Our COVID-19 response

See our update on critical works and your energy supply.

Online services

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Power outages

Check and report a power outage

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Repairs and requests

Report poles, wires, streetlights, trees, or graffiti

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Make a claim

Make a property damage or service claim

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Enquiries and complaints

We welcome feedback and the chance to improve

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Looking for another service? Visit 'Our services'

News and media

Follow us on social media and keep up to date with our latest news

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News and media

Read our latest news and media releases and contact our media team
A Tesla Community Battery

Community Batteries

Ausgrid is proposing to trial the state’s first community batteries...
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Sustainability Report

Our report covers our progress and future commitments