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About us

ASPs and contractors

Industry

Councils

Outages Connections In your community Your energy use Your safety

Reconnecting after floods

Flood Assistance

View and report power outages

Check planned outages

Report a streetlight fault

Power outage SMS

Why the power goes out

How we restore power

Life support customers

Make a claim

Load shedding

Our services

Report a hazard

Report a streetlight fault

Request tree trimming

Report graffiti

Request a pole inspection

Private poles and powerlines

Bushfire prevention

Community Batteries

Construction projects

Councils

Customer assistance

Customer engagement

Electricity easements

Environment

Infrastructure leasing

JOLT Electric vehicle charging

Standalone Power Systems

Streetlights and Floodlights

Tree trimming

Save energy at home

Meters

Energy use calculators

Solar power and batteries

Guaranteed Service Levels

In an Emergency

Report an emergency

Storm safety

Flood safety

Pollution Incident Response Management Plans

Safety at home

Life support customers

Power surges

Indoor safety

Outdoor safety

Electrical installation defects

Working safe

Working near powerlines

Make a clearance enquiry

Before you dig

Electricity Network Safety

Highload permits

Asbestos

Plan for a safe workplace

Learn about electricity

About electricity

Kids Safety Zone

About energy

Resources for teachers

Electricity Safety Week

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We acknowledge the traditional owners of this land and pay respect to Elders, past, present and emerging.

Power outage, hazard or emergency

13 13 88

24 hours a day, 7 days a week

General Enquiries

13 13 65

Mon to Fri / 09:00 to 16:30

If you have any questions, comments or need further information, we'd be happy to hear from you.

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