Online enquiries and feedback

Thank you for contacting Ausgrid. The Ausgrid Contact Centre is open between 9.00am and 4.30pm Monday to Friday. We aim to reply to your email 24 hours from pick-up.

Please note the comments box below has a 1,000 character limit. If your enquiry is longer than 1,000 characters you can email

Our online services may help you with your enquiry

  • Check and report loss of supply in your area on our power outage map
  • Report it - Report a problem with a streetlight, tree near powerlines, graffiti or request a pole inspection
  • Report a safety hazard - Report poles or wires down
  • We also post power outage updates to Facebook and Twitter


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Contact details