How do I connect to the Network

If you are subdividing or developing land within our distribution area and you wish to connect to our network for the first time, you will need to submit a connection application. You will also need to apply if you are altering an existing connection. Depending on your location and electricity needs, the network may have to be extended or its capacity increased (augmented) before you can be connected or make an alteration to your existing connection. 

You will be required to fund the cost of connecting your own electrical installation to Ausgrid's network and you may be required to partially or fully fund the cost of the work to augment the network. This is in accordance with the National Electricity Rules and our connection policy.

Detailed information on Ausgrid's connection requirements can be found in our publication ES1, Premises Connection Requirements.

To make sure the necessary electricity infrastructure is available when your property is ready to connect, it is important you let us know your intentions as early as possible.

How to make a connection application

If you require a service connection or alteration of any type, you will need to submit a connection application form.
A full list of forms can be found here.

Need more help choosing your connection type?

Step 1: Choose a connection

Select the connection category below that best suits your needs and click through for more information. If your connection does not fit into any of these categories please fill in and submit a large, multiple or remote connection application form

Step 2: Complete your application

Fill in the appropriate application form using the application guides to help you.  

Step 3: Submit 

Submit the form by email, by post or by fax using the details provided on the form.

Need help with your application?

The details needed to apply for a connection can be quite technical. You can ask a third party such as, your electrical contractor, an Accredited Service Provider (ASP), or electricity retailer, to fill out the application form and submit it on your behalf. When you authorise a third party to make your connection application, you can also authorise that person to accept a connection offer on your behalf.

Detailed information on Ausgrid's connection requirements can be found in our publication ES1, Premises Connection Requirements. To make sure the necessary electricity infrastructure is available when your property is ready to connect, it is important you let us know your intentions as early as possible.

Preliminary enquiries

You can make a preliminary enquiry if you need further information for establishing a new connection, modifying an existing connection or relocating existing Ausgrid electrical network assets. Preliminary enquiries can help you understand the time frame, site requirements and associated costs. They also help us make initial assessments about the work that needs to be done and which connection services you will need. 

A preliminary enquiry may take place if you need to investigate the feasibility of your development and prepare a development application.  You could be seeking to connect a generator greater than 5MW. You could be intending to purchase or sell electricity in the National Electricity Market. In such circumstances, you can make a site specific preliminary enquiry and request a written response.  Preliminary enquiries will generally be responded to within ten business days.   There is a service fee payable in advance refer to Appendix A, B15 in  our Connection Policy - Connection Charges.  

How to make a preliminary enquiry?
To make a preliminary enquiry, you need to submit a Preliminary Enquiry Application Form (NECF01)  as per the information provided on the form. For further information on asset relocation also refer to the policy guidelines

The following information in Part A of the form as required as a minimum:
1. Name and address of enquirer or name of the party the enquirer is acting on behalf of;
2. Type of enquiry; and
3. Premise details and location. 

If you want to connect to our high voltage network or connect embedded generation units of 5MW or above, you will need to complete Part B of the Preliminary Enquiry Form. 

Notification of arrangements

Where a local council requires evidence in writing from Ausgrid that all necessary arrangements have been made to supply electricity to a development, including subdivisions, you will need to request a Notification of Arrangement letter from us.  There is a service fee payable in advance refer Appendix A, B8 in  our Connections Policy - Connection Charges

How to request a Notification of Arrangement?
To request a Notification of Arrangement email contestability@ausgrid.com.au or post your request to Ausgrid, Contestable Connections, PO Box 487, Wallsend, NSW.   Include the following information as a minimum: 

1. Name, phone number, email address and postal address for the project contact;
2. Full street address/location of the development;
3. Subdivision plan; and
4. Development application (if available). 

Choose a connection category

Home

Residential and small commercial

Apply for for a single dwelling, duplex, small commercial premise, or unit blocks (up to 6 units).

 

Find out more

Rural

Rural

Rural premises may require a different connection process. Apply for a single rural dwelling, duplex, small commercial premise, or unit blocks (up to 6 units).

Find out more

 
Subdivision

Subdvisions

Land subdivisions may require network changes. Apply for for new residential, commercial or industrial land subdivisions.

Find out more

Solar

Embedded generation

Apply for the installation or alteration of embedded generating units like solar panels, or standby generation like diesel generators.

Find out more

 
Traffic light

Unmetered supply

Apply for an unmetered electrical installation. Traffic lights, public lighting, bus shelters are examples of unmetered supplies.

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Subdivision

Asset relocations

Apply to replace or relocate underground cables, overhead poles or wires or other network assets.

Find out more

 
Apartments

Embedded network

For more information about embedded networks, and how to apply.

 

Find out more