Power of choice meter rules

Power of Choice is the name given to set a regulations designed by the Australian Energy Market Commission to give you greater choice in the delivery of some electricity services. 

For metering services that means increased competition in the metering market, from 1 December 2017. 

Under these rules, energy retailers  - the company you choose to send you your bills - will be responsible for installing any new and replacement meters. For residential and small business customers any new or replacement meter will be a smart meter  (also known as digital or advanced meters). 

Responsibility for metering services from 1 December 2017

   Ausgrid Your retailer of choice
 Installation of new smart metering equipment No  Yes
 Meter reading of smart meters  No  Yes
 Meter reading of historic “Ausgrid” meters *  Yes  No
 Replacement of non-compliant meters  No
Notification to customer of power outage associated with meter replacement  No

* We will continue to provide reading, testing and maintenance services for meters that have not been installed under the Power of Choice rule change. This includes all meters that were installed by Ausgrid or an agent of Ausgrid. Typically these meters would feature “Ausgrid” branding.

Where a new smart meter is installed, customers can ask their retailer to install it without the remote communication hardware, if they'd prefer. In this instance their retailer will need to arrange for the meter to be manually read.

Some retailers are already changing customers over to smart meters, so they can provide a net metering solution for former solar bonus scheme customers. There is more information for solar bonus scheme customers available here.

Further information for Retailers

Ausgrid is obligated under the National Electricity Rules to provide a standard set of terms and conditions to electricity retailers. These outline the terms and conditions on which Ausgrid will agree to act as the initial metering coordinator with respect to Type 5 and 6 metering installations connected to our network. More information can be found in our Terms and Conditions.

Ausgrid Metering Coordinator Services Terms and Conditions

Ausgrid published its initial terms and conditions to act as the initial Metering Coordinator for Type 5, 6 and 7 Metering Installations on 1 September 2017, as required by the National Electricity Rules. After feedback from retailers, these are the updated terms and conditions.