Ring-fencing

Ring-fencing
The Australian Energy Regulator (AER) has published a national Ring-fencing Guideline to promote competition in the electricity services market. The Guideline prevents Ausgrid, and all other Distribution Network Service Providers, from offering contestable electricity services that can be performed by any qualified electrical contractor.

Ausgrid is committed to ensuring it fully complies with the new Guideline from 1 January 2018. This will result in Ausgrid no longer being allowed to provide some electrical services such as upgrades and repairs within a customer’s property. 

Customers will need to make their own arrangements for services that can no longer be offered by Ausgrid by engaging a suitably qualified electrical contractor.

You can read more here.

Finding an Accredited Service Provider
If you need an Accredited Service Provider (ASP) Level 1/2/3 to perform electrical services you can find a full list of ASPs at the Department of Resources and Energy.

Waiver Application
Ausgrid sought a waiver to the Ring-fencing Guideline for an exemption for registered life support customers. The draft decision by the AER will allow us to carry out contestable electrical services that are required to restore power where a customer relies upon life support equipment. You can read our waiver application here.

Information Sharing Protocol
Ausgrid is committed to fair dealing and to encouraging competition in contestable markets in compliance with the Ring-fencing Guideline.  You can read our Information Sharing Protocol here.

Information Register

Date published
07/12/2017

Staff Register

Date published
07/12/2017

Office Register

Date published
07/12/2017