Permanently unmetered supplies (PUMS) are connections provided for public facilities where energy consumption can be calculated and a meter can’t be safely, reliably or economically installed. This includes traffic lights, small telecommunications installations, monitoring and surveillance equipment, and specific lighting arrangements for public facilities.
New installations and all device alterations (including disconnections) to existing installations require a connection application. PUMS customers must fund any network alterations associated with their connection and Ausgrid will make a negotiated offer where we agree a PUMS connection is appropriate. High volume PUMS customers can engage Ausgrid to develop a customer specific negotiated contract which can be accepted on application much like a basic or standard connection offer.
Types of unmetered connections
There are two different types of unmetered network connections, market and non-market:
Do you have a PUMS approved customer number and Load ID number?
Minimum requirements for a PUMS connection
Generally the following minimum load requirements are required to be met:
All PUMS in our network area must comply with the requirements of the Service and Installation Rules of NSW (Section 5, Special Small Services).
If your proposed installation will be mounted on Ausgrid assets you will also need a Facilities Access Agreement with Ausgrid and technical approval for the installation mounting arrangements in accordance with the Network Standard NS183 - Installation of private attachments on Ausgrid poles.
The Form NECF-07 Connection Application - Permanently Unmetered Supplies (PUMS) should be used for small service applications where the customer and their type of installation have been approved by Ausgrid.
The form once completed should be emailed to email@example.com. This service will attract fees and approval is not guaranteed.
If you have an enquiry about PUMS or are considering a PUMS connection and you want specific advice about your proposed installation you can email your proposal to us at firstname.lastname@example.org or you can call us on (02) 4325 8551.
Ausgrid typically require the following details:
This service may attract fees and approval is not guaranteed. Where applicable, we will provide fee advice for your acceptance before providing some services.