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Make a claim

Where you feel you may be entitled to compensation for damage or loss as a result of, or fault of Ausgrid's electrical supply, you can make a claim online.

Before you start...

The following information may help support your claim;

  • Dates of the incident or event
  • Photos or supporting documents
  • Itemised list and approximate values of any damaged items
  • Addresses / vehicle registration details
  • Quotes or costs

If you wish to make a claim, register your details with us. This will allow you to log-in and submit your claim, and check on any progress updates.

Already registered and have an existing claim? Sign In

What can I claim for?

Check our FAQs for more information on claims.