Contact us

Make an enquiry


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Our online services may help you with your enquiry

  • Check and report loss of supply in your area on our power outage map
  • Report it - Report a problem with a streetlight, tree near powerlines, graffiti or request a pole inspection
  • We also post power outage updates to Twitter and Facebook
  • The Ausgrid contact centre is open between 9.00am and 4.30pm Monday to Friday.

Can our online services help you?

Check and report power outages    |    Report a problem


We aim to reply to your email within 2 business days.
Report electrical emergencies on 13 13 88.

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This form has a 1,000 character limit. If your enquiry is longer, feel free to send us an email at