In your Community

Councils

 

Our customers and community are at the centre of everything we do. We are committed to work closely with Councils as we plan, construct, operate and maintain the electricity network. It is important for us to hear from you and for us to work together to achieve better customer outcomes.

Latest News

For the latest updates on our initiatives, procedures, or maintenance programs

Services and scheduled works

Our services

Report power outages, or request repairs for streetlights, graffiti, poles and tree trimming.


Bushfire prevention program

Find out more about our bushifre prevention program and property owners responsibilities.


Construction projects

Find out about the projects underway to improve reliability and replace ageing equipment.


Trees and vegetation management

More information on how we trim trees, including our newly published Tree Safety Management plan.


Contact us

Use our online forms to report outages and request repairs. For other enquiries and suggestions please e-mail us at: councils@ausgrid.com.au.

In an emergency 13 13 88 (24 hours) - for loss of supply, fallen wires, or other electrical emergencies. General enquiries 13 13 65 (9.00am and 4.30pm Monday to Friday)

 

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