About us

Customer engagement

By giving our customers more opportunities to communicate with us through a range of channels, including face-to-face-meetings, forums, presentations and social media, we're better aligning our operations to our customers views and long-term needs.

Everyone at Ausgrid is aware of the impact we have on people’s lives and businesses.

Since becoming a new business on 1 December 2016, we've changed the way we engage with and respond to customers. We're making operational changes that put customers and the community at the centre of everything we do.

Have your say

Let us know how we can improve.