Customer Consultative Committee



The following organisations are members of our Customer Consultative Committee

Council on the Ageing NSW (COTA)

COTA is the peak organisation for people over 50 in NSW. It works with government and the private sector to bring about a fairer NSW, where everyone gets to participate equally in our community. COTA is also a leading source of accurate, reliable and up-to-date information on a wide range of topics that matter to people aged 50-plus.

Energy & Water Ombudsman NSW (EWON)

EWON provides a free, fair and independent dispute resolution service for all electricity and gas customers in New South Wales, and some water customers.

Energy Consumers Australia (ECA)

The ECA's objective is to promote the long term interests of consumers of energy with respect to the price, quality, safety, reliability and security of supply of energy services. It does this by providing and enabling strong, coordinated, collegiate, evidence based consumer advocacy on national energy market matters of strategic importance or material consequence for energy consumers, in particular for residential and small business customers.

Energy Users Association of Australia (EUAA)

The Energy Users’ Association of Australia plays a critical role in helping companies navigate uncertainty in energy markets, participate in driving changes in market rules and the way the network is managed, to ensure better outcomes and reduced costs for energy users.

Ethnic Communities’ Council of NSW (ECC)

The ECC is the peak body for all culturally and linguistically diverse (CALD) communities in NSW. It is a non-profit association that was established in 1975 at Sydney Town Hall by a mass rally of ethnic communities in NSW. The ECC actively promotes the principles of multiculturalism and lobbies for the development of a culturally inclusive society. The ECC is committed to the principles of a culturally diverse society.

Public Interest Advocacy Centre (PIAC)

PIAC is an independent, non-profit law and policy organisation, dedicated to providing legal help to the most vulnerable and disadvantaged people in our community. PIAC works on public interest issues through a combination of litigation, policy and research, training, and by engaging with the community.

The Total Environment Centre (TEC)

The TEC is an independent, non-profit group run by a management committee of professionals. They work to protect Australia's natural and urban environment, flagging the issues, driving debate, supporting community activism and pushing for better environmental policy and practice.

St Vincent de Paul Society

The St Vincent de Paul Society is a lay Catholic organisation, with more than 40,000 members and volunteers, who work hard to assist people in need and combat social injustice across Australia. The Society advocates on social justice issues such as homelessness, poverty and asylum seekers.