The Australian Energy Regulator (AER) has published a national Ring-fencing Guideline to promote competition in the electricity services market. The Guideline prevents Ausgrid, and all other Distribution Network Service Providers, from offering contestable electricity services that can be performed by any qualified electrical contractor.
Ausgrid is committed to ensuring it fully complies with the new Guideline from 1 January 2018. This will result in Ausgrid no longer being allowed to provide some electrical services such as upgrades and repairs within a customer’s property.
Customers will need to make their own arrangements for services that can no longer be offered by Ausgrid by engaging a suitably qualified electrical contractor. Our media release about ring-fencing provides additional information.
If you need an Accredited Service Provider (ASP) Level 1/2/3 to perform electrical services you can find a full list of ASPs at the Department of Planning and Environment.
Ausgrid can continue to restore power to registered life support customers reliant on life support equipment.
Read the waiver application here.