Digital Energy Futures Project

Embarking on landmark research to plan for the future needs of our customers.

Ausgrid is proud to be part of a 3 year research project which will improve our knowledge about how emerging technologies are shaping the way people live and how they use energy. By partnering with Monash University, Energy Consumers Association, the Australian Research Council and Ausnet Services, we will gather insights through a series of innovative ethnographic and sociological research techniques to explore how customers' changing digital lifestyle trends will impact future household electricity demand.

The research will help advise Ausgrid's demand forecasts and help to identify new innovative ways to partner with customers to lower demand on the grid and lower prices for all consumers.

Research Study

As part of the first stage of the project, selected Ausgrid customers were invited to take part in an online survey to learn more about the ways they currently use various technologies in their home.  The survey is now closed and will help inform the next stage of project which will consist of virtual household interviews with a smaller group of customers who will share their views and experiences of digital technologies in their home with project researchers from Monash University. Results from the research will be published in 2021.

Further information:  

If you have further questions regarding the digital energy futures project please email us at