An Authorised and Accredited Service Provider Level 2 (ASP/2) can install, repair or maintain the overhead or underground service lines between a customer installation and Ausgrid’s electricity network, including connecting service lines to the network and energising the installation.
All work inside the customers’ property must be carried out by a licenced electrical contractor, in accordance with the Gas and Electricity (Consumer Safety) Act 2017 and Regulation.
Electrical contractors must complete a CCEW form for all electrical installation work, or work resulting in an increase in electrical rating. Electrical contractors must provide customers with a copy of this form and where required by legislation, send a copy of the form to us. CCEW forms are available from the National Electrical and Communications Association or NSW Fair Trading and can be submitted via email or fax to the Installation Data Operations & Minor Connections section.
We will inspect electrical installation work in accordance with our Customer Installation Safety Plan and ES1 Premises Connection Requirements. It is essential the installation work complies with AS/NZS3000 Wiring Rules and any other relevant standard and is tested as required and certified as being safe.
Our flowchart provides an overview of the connection process (under 100 Amps).
From 1 December 2017 Ausgrid will no longer provide metering services for new meters. Find out more.
For technical advice please refer to the regional phone numbers which can be found in Ausgrid’s publication ES1 Premises Connection Requirements.