Connections

Apply for a Connection

If you know which application form you need, use the guides below to support your application process. If you need further information about which Connection form to use visit Getting Connected.


Christmas and New Year Service Update | The Connections team will have limited staff available between 21 December and 8 January. Connection applications will continue to be processed during this period, however our normal telephone support will not be available. If you have any queries between the dates above, please email them to datanorth@ausgrid.com.au and we will make every effort to respond as soon as we can.


Before you apply

Payments: 

  • Application forms require payment using a credit or debit card only (Visa and Mastercard) before being submitted to Ausgrid. Application forms can be saved and/or shared for up to 60 days, so you can check it is correctly completed and/or arrange for someone else to pay.

Check your submission:

  • Ausgrid does not have access to saved application forms prior to successful payment and submission. Please ensure your application is correct because once payment is completed it will be submitted to Ausgrid and processed, the application fees will be expended and not refundable.
  • We recommend you engage an electrical professional to assist you, or submit on your behalf, as the information required can be quite technical.

Important reminder:

All embedded generation applications MUST include details about any existing embedded generation at the premise. Ausgrid will reject any applications where this information is not included, and no refunds will apply for incorrectly completed applications.

Browser Issues: The Better Connected Forms do not support Microsoft Edge and older versions of Internet Explorer. Check which browsers are supported here

Choose your application type

'Getting Connected' is a good place to start for further information on how to get connected to the network. For Application Form FAQs and supporting resources visit Connection application support or contact the Contestable Connections Team | Email: datanorth@ausgrid.com.au | Phone: 02 4399 8099.