Report a streetlight fault

Any information you provide about your streetlight fault can help us fix the problem sooner. This includes the number of lights out or nearby landmarks and cross streets. Our crews usually make repairs during the day when the lights are off. In some cases, we may need to interrupt the power supply for the safety of our workforce and the community. We thank you for your patience as we work as quickly as possible to resolve streetlighting outages. 


Ausgrid only looks after streetlights in our network area, but not every streetlight in our area is maintained by us. If you can not find a streetlight on the map, you may need to contact the local council, the RMS for lights on bridges, or your local electricity network business.

This form is only for reporting faulty streetlights. Reports about lighting levels or glare should be directed to your local council.

If you see a life threatening situation please call 000

To report outages, hazards & electrical emergencies including fallen wires and dangerous poles, please call us immediately on 13 13 88
Please treat electricity cables as live

We haven't received a report for this light.

Crews are working to repair this light.

Repairs for this streetlight are complex and will take some time.

We don't look after this streetlight. Please contact Council or RMS.