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Life Support
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Our services

Ausgrid Service Hub

Our Services

If you see a life threatening situation please call 000

To report hazards and electrical emergencies including fallen wires and dangerous poles, please call us immediately on 13 13 88
Please treat electricity cables as live

Power outages

Check for known power outages or report online.

Current power outages

Check and report power outages
Planned Outages

Planned interruptions

Check scheduled power interruptions

Life support customers

Register for life support

Make a service request

Choose a service from the options listed below

Connect to the network

A step by step guide to connecting to the network

Report a hazard

Report fallen poles and wires

Streetlight not working?

Report a faulty streetlight in just a few clicks

Request tree trimming

Report branches near powerlines, or request clipping removal

Request a pole inspection

Request an inspection of an Ausgrid power pole

Report graffiti

Graffiti is removed as part of scheduled maintenance

Contact us

We value your feedback and the chance to improve our service

Contact us online

Make an enquiry or send online feedback

Apply for a claim

Check your eligbility and apply for claim

Make a complaint

Let us know if you have complaint about our services

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