As our energy system is shifting and electricity plays a bigger role in the future, it’s helpful to understand how it all works, the benefits and what it may mean for you, our customers.

You've probably heard phrases like 'peak' and 'off-peak', 'time-of-use', and 'supply charges', but what does it all mean?

We've developed the below guides to help our customers understand the energy system, decode electricity bills, optimise electricity usage, and empower them to speak to retailers. Or you may be looking to better understand the role of smart meters, or how to get the most out of your solar or electric vehicle.

As more people transition to electricity-powered solutions, such as electric vehicles, home appliances like hot water systems and cooktops, and solar energy for electricity generation, it's essential to understand how to maximise these benefits. Electricity is a more affordable, cleaner, and healthier option for powering your home.

If there are other topics you would like to know more about, please let us know!