As our energy system evolves and electricity plays a bigger role in the future, it’s helpful to understand how it all works, the benefits and what it means for you, our customers.

You've probably heard phrases like 'peak' and 'off-peak', 'time-of-use', and 'supply charges', but what do they really mean?

We've created the below guides to help our customers understand the energy system, decode electricity bills, optimise electricity usage, and empower them to speak to retailers and get the best electricity pricing plans for them. The guides also cover the role of smart meters, and how to get the most out of your solar or electric vehicle.

Electricity is a more affordable, cleaner and healthier option to powering your home. As more people transition to electricity-powered solutions, such as electric vehicles, home appliances like hot water systems and cooktops, and solar energy for electricity generation, it's essential to understand how to maximise these benefits. 

If there are other topics you would like to know more about, please let us know!