If you are in a life threatening situation call triple zero
In the event of an electric shock do not attempt to touch or rescue a person until the power has been cut off and the situation has been made safe by a suitably qualified person. People who are in contact with an electrical source are themselves conductors of electricity until the power is turned off.
Report electrical emergencies to the Ausgrid Emergency Line on
13 13 88
Stay at least 8 metres or 2 car lengths away from fallen poles and wires
Ausgrid is a NSW electricity distributor and our network covers Sydney, the Central Coast and the Hunter Valley.
If you see fallen powerlines, for your own safety, you need to stay at least 8 metres or 2 car lengths away and report them to us.
Call the Ausgrid Emergency Line (24hrs) on 13 13 88 if you see any of the following: