Update 11/11/19 High temperatures, strong winds and low humidity are forecast to create very dangerous conditions. Catastrophic fire conditions and temperatures in the high 30s have been predicted across our network. For further updates on the bushfires please visit the NSW Rural Fire Service site.
Call our emergency line on 13 13 88 (24 hours) to report dangerous poles or wires.
In the event of electric shocks or tingles from taps, wiring or appliances:
Fallen powerlines can be deadly and you need to keep well away from them. They can be damaged by fallen trees, lightning strikes, car accidents, vandalism, fires, birds or other animals and flying debris during high winds.
If you see fallen powerlines, for your own safety, you need to stay at least 8 metres or 2 car lengths away and report them to us.
Call our emergency line on 13 13 88 if you see any of the following:
If you would like to make a non-urgent service request for checks to faulty streetlights, graffiti removal, pole inspections or tree trimming please make an online request.