We give four days written notice that your power will be interrupted for planned work. You can check for planned interruptions in your neighbourhood by using our power outages map. The map shows planned interruptions up to eight days in advance.
We suggest you take some basic precautions before and during a planned interruption:
When high temperatures are forecast, we review all planned work that may have an impact on customers in recognition of the potential inconvenience and safety concerns caused by extreme heat.
Planned interruptions on extreme weather days may go ahead if the affected customers agree.
If you have questions about a particular planned interruption please call the number provided on your notification card.
If you do not have power and have not been notified of a planned power interruption, please check our power outage map to see if we are already aware of an outage in your area. If there are no outages displayed on the map for your area you can report it online.