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Your safety

Ausgrid

Your safety

If you see a life threatening situation please call 000.

To report hazards and electrical emergencies including fallen wires and dangerous poles, please call us immediately on 13 13 88.
Please treat electricity cables as live.

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In an emergency

You can report an electrical emergency on 13 13 88. (24hrs). Find out more

Be storm ready

Be storm ready

Check safety and power restoration resources to help you during a storm.

Working safe near cables and power lines Electricity Safety Week and resources Learn about electricity Safety around the home

Report a hazard

Let us know if you see fallen poles or wires around the network

Check and report outages

Check and report power outages in your area

Request work site safety clearance advice Request a pole maintenance inspection Report a streetlight Request tree trimming Bushfire prevention