There are times when we may need to interrupt the power supply so crews can safely carry out essential upgrades or planned maintenance to the electricity network. If you rely on medical equipment, we encourage you to register as a life support customer.
Please call your Electricity Retailer to update your contact details or contact us on 13 13 65 to change your life support status.
Ausgrid offers a language interpreter assistance service to cater for customers from diverse cultural and linguistic backgrounds and the use of a TTY (teletypewriter) service for hearing impaired customers.
Telephone Interpreter Services: 13 14 50
TTY enquiries: 1800 000 567