In Australia, there are approximately 20 deaths each year from electrocution, with more than half occurring in the home. Sadly, most of these tragedies could have been prevented.
Electrical appliances are the second most common cause of electrocution, according to the National Coronial Information System. While Australia has high electrical safety standards, it's important to know what to look for in order to reduce electrical risks in the home.
If you feel a zap, tingle, or shock when touching a tap, electrical appliance, power point, or another component at home, don’t ignore it. These aren't 'normal'. You should treat these as a warning sign that something is wrong. For example, it could be a zap caused by an electrical wiring issue in your home, which could lead to a more dangerous situation if left untreated.
Be sure not to touch or re-test the appliance or location after an incident.
Keep yourself and others away from the area where the incident occurred, until Ausgrid and a licenced electrician has determined it is safe.
When a shock or tingle is reported to Ausgrid, we will send a team to investigate as soon as possible.
It's important to remember that experiencing shocks and tingles are electrical emergencies, and that the situation could be life-threatening. If you are in a life-threatening situation, stay clear and call triple zero (000).
Stay on the line and follow the operator’s instructions until emergency services arrive.
Don’t approach anyone receiving an electric shock as the electrical current could easily pass to you. Take a moment to assess the situation before acting.
If it’s safe to do so, turn off the power. This may mean switching off appliances at the wall using a non-conductive item made from glass, porcelain, plastic, or rubber. Do not use anything made of metal.
Do not touch electrical appliances or switchboards that are wet. Water is an efficient conductor of electricity, which significantly increases the risk of electrocution if your skin is wet.
Once the person is no longer in contact with the electrical source, you can begin first aid.
