Ausgrid is responsible for the maintenance and repair of streetlights within our network area. We perform routine night patrols on major routes to identify lights that require repairs. We also rely on Councils and members of the public to report faulty streetlights in their community.
Please be aware that Ausgrid only maintains streetlights in our network area. If you can’t find a streetlight on our map, you may need to report it to council, Roads and Maritime Services for lights on bridges, or your local electricity network business.
If you’d like to report an issue with glare or the amount of lighting in your street please contact your local council. It's the council’s responsibility to investigate any complaints about glare issues against the impacts that a modification to the lighting installation has on lighting level and safety of the public. If substantiated, the Council may contact Ausgrid with a request for glare treatment works.
Ausgrid adheres to a large number of codes, standards and guidelines in the design, installation, operation and maintenance of our public lighting network including, but not limited to, the documents listed below.