Connection charges

What a customer pays depends on the work necessary to make a safe connection. Our current connection charges are set out in our connection policy.

Customers must fund the cost of establishing a new connection or altering an existing connection between their property and our electricity network.

Our customers may also be required to contribute to the cost of extending the network or increasing network capacity.

Connection charges

Our current connection charges are set out in our Connection Policy - Connection Charges.

Customer connection charges may include:

  • site inspection fees - if a site inspection is required to assess a connection service
  • ancillary fees for the services that we provide to support the contestable services provided by an Accredited Service Provider (ASP)
  • funding the installation or alteration of premises connection assets (generally meters and services wires) carried out as a contestable service by the customers ASP
  • funding new or altered electricity works required for network augmentations or extensions. These are designed as a contestable service by the customer’s ASP3 and constructed as a contestable service by the customer’s ASP
  • contributions payable to other Ausgrid customers who in the last 7 years have funded the network assets to which the customer proposes to connect to
  • reasonable expenses in assessing and preparing a negotiated connection offer
  • financial guarantees or guarantees of revenue, where Ausgrid has funded an augmentation of its network to accommodate the connection.

Additional charges

Fees for miscellaneous services such as special meter readings are also set out in our connection policy. Our charges for the delivery of electricity, generally referred to as 'network use of system charges', are the network tariffs, set out in a Network Price List. These fees and charges are generally billed to your retailer.

Ausgrid Connection Policy - Connection Charges has been prepared to be consistent with the following regulations:

  • Chapter 5A of the National Electricity Rules, in particular the connection charging principles in Part E of that Chapter
  • The Australian Energy Regulatory (AER) Connection Charge Guidelines for electricity retail customers, which are available from the AER website.