Help with meter data request


You will need to provide the following details exactly as displayed on the electricity bill from your retailer:

  • National Metering Identifier (NMI) number
  • account holders surname
  • postcode.

In addition to the above information you will also need to provide:

  • date range of the data - up to a maximum of 2 years, and must be within the last two years
  • name of requestor (if not the account holder must also provide a signed authorisation letter from account holder)
  • email address; and contact phone number.

If any of these details do not match our systems, we will be unable to provide you the information. If we are unable to verify your entitlement to this information, your electricity retailer can provide this data for you.

Help with meter data request