In your community

Trees and vegetation

Removing branches around powerlines and power poles helps prevent power outages, bushfires and accidental electrocution.

New tree trimming guidelines

We've talked with customers and made changes to the way we trim trees. Our new tree trimming guidelines have been developed to improve our vegetation management program in Sydney, the Central Coast and the Hunter Valley. Read our tree trimming press release to find out more.

You can learn more about how we are working to improve our tree trimming services through our community and stakeholder engagement program.

Report trees near powerlines or request tree clipping collection

How we trim trees

The safety clearance distances are determined by statewide industry guidelines. The amount trimmed depends on the species of tree, the type of powerlines or poles and whether it’s in a bushfire prone area.

Generally, in residential areas the clearance around bare low voltage powerlines is 1 metre. Once crews have cleared to the minimum clearance distance they provide an allowance for regrowth so the branches won’t enter the clearance distances before the next annual visit. To protect the health of the tree the branches are then trimmed at their nearest growth point or collar. This protects the tree from infection and disease and is in line with the Australian Standard for amenity pruning AS4373.

Who trims the trees

Trimming is carried out by contractors trained to work in close proximity to the electricity network. In addition Ausgrid and the contractors each employ a horticulturalist and arborist to make sure the trimming is done to standard and the trees remain healthy.

Clearance of tree clippings

in the event that tree clippings have been left on the kerbside for over 24 hours you can request removal through this form.

Trimming near powerlines

Removing vegetation near powerlines can be dangerous. If you have trees on your property that are growing near powerlines do not attempt to trim them yourself.

If you would like trees trimmed within three metres of Ausgrid powerlines, the work must be carried out by suitably qualified vegetation management workers. The distance between the tree and the electricity network will determine who can complete any trimming work. Chapter 3 of the WorkCover Code of Practice for Work Near Overhead Powerlines outlines the clearance distances for ordinary persons, accredited persons and the No Go Zone.

Clearing vegetation within the No Go Zone can only be carried out by companies contracted to Ausgrid. If you are unsure and would like us to assess a tree growing close to powerlines, please report it and we will send someone to inspect and arrange for trimming if needed. Each year we inspect our network assets in bushfire zones, and we may serve rectification notices where trees do not meet required clearance distances.

Alternatives for maintaining a safe electricity network

When assessing the options available there are a few things that need consideration including cost. Keeping the existing overhead powerlines and trimming the trees around them is the most economic option for the community, i.e. it's free to residents and councils.

In some areas Aerial Bundled Cable (ABC) has been installed, usually at the request and cost of the local council. ABC wraps the four low voltage wires into one insulated cable. This insulation reduces the likelihood of a power interruption, caused by branches coming into contact with the lines and creating a short circuit. Replacing bare low voltage powerlines with ABC reduces the clearances for trimming, but it is likely that some sort of trimming will still be required. Installing ABC is usually funded by local councils or the resident who requests it.

Powerlines or cables are also placed underground in some areas like all new urban residential developments and some commercial areas. While this removes the need to trim any tree branches, underground cables can still be affected by roots so it remains important to think about what sorts of vegetation is being planted and what may lay beneath the ground.

Undergrounding electricity cables is the most expensive option. Costs vary depending on a range of technical and environment factors and we consider all requests for undergrounding on a case by case basis in accordance with the "Network Undergrounding Policy Guidelines”. Like installing ABC, undergrounding is usually funded by the beneficiary.