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Sorry we weren't able to proceed with your report. To report a power supply problem please call us on
Sorry we weren't able to proceed with your report. To report a power supply problem please call us on
25/11/2020: Power outage reporting is currently unavailable due to urgent maintenance activity.
We apologise for the inconvenience. To report power outages please call 13 13 88.
The map displays future power interruptions over the next 8 days. Work scheduled for a power interruption may be cancelled due to weather or other circumstances. Some types of scheduled work that require power to be interrupted are not included on the map, such as meter or overhead service wire replacements
We give customers at least four days' notice so they can prepare for an interruption to their power supply. Our crews sometimes need to make emergency repairs on the network. Where possible, we notify customers as soon as we can. These jobs are not shown here.
The customer numbers show the number of homes and businesses usually supplied by the part of the network we will interrupt. Where possible, we minimise disruption by supplying power to customers from unaffected parts of the local network.
Find out more about Critical Works during COVID-19 pandemic.
I confirm I am not reporting any hazards or electrical
emergencies including fallen wires and dangerous poles via this form.
To report hazards and electrical emergencies please call 13 13 88.
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We will send an Emergency Service Officer {{serviceTime}}, to check if our network equipment, including the off peak hot water signal is operating correctly. If there is a fault with our network equipment we will arrange any repairs free of charge.
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If the fault is not with our network equipment, from 1 January 2018 Ausgrid is not permitted to make any further diagnosis or repairs. This is a requirement of the Australian Energy Regulator under the National Electricity Rules. Find out more.
Our Officer will ensure the site is safe and you will need to engage a licensed electrical contractor or ASP to diagnose and repair your equipment.
Please carefully read each item before submitting your report.
From 1 January 2018, If the fault is not with our network equipment, the Australian Energy Regulator does not permit Ausgrid to make any further diagnosis or repairs.