Safety at home

Stay safe around electricity at home with practical tips for indoor and outdoor safety, preventing hazards, managing emergencies, and protecting your family.

A man with his daughter on his shoulders turning on the air conditioner.

Report an electrical emergency or fault

If you are in a life threatening situation, call triple zero 000.

Report electrical faults and emergencies to Ausgrid on 13 13 88 (24hrs).

Stay at least 8 meters, or 2 car lengths, away from fallen wires or powerlines.

Safety tips and advice

Indoor safety tips

Practical advice to stay safe around electricity inside your home.

Shocks and tingles

Helping you respond safely to electrical shocks or tingling sensations.

Outdoor safety

Tips for staying safe around electricity in outdoor spaces.

DIY and maintenance

Safety guidance for electrical work and home projects.

Electric and magnetic fields

Learn about EMF, how it’s measured and where it occurs.

Power surges

Understanding surges and how to protect your home and appliances.

Learn about your responsibilities

Defect notices

Support for customers whose meter or private poles have a defect.

Electrical installation inspections

Supporting safe electrical work through inspections and checks.

Electricity easements

Information on property easements and network access requirements.

Tree trimming responsibilities

Guidance on maintaining trees safely around the electricity network.

Looking for something else?

Other useful resources

In an emergency Electricity Safety Week Learn about electricity