Outages and issues
Power outages can happen for many reasons, from severe weather to equipment faults. We're here to help you stay informed and supported until your power is restored.
Check current outages
Check for any known outages in your area and get updates on when power may return.
Report a power outage
Report a power outage, partial loss of power, flickering lights, or loss of hot water.
Report damage and issues
Report issues with poles, powerlines, streetlights, trees near wires or graffiti on Ausgrid assets.
Planned outages
Sometimes we need to temporarily turn off your power so we can safely upgrade equipment, replace poles, or connect new premises. We know this can be inconvenient, but it is essential for ensuring the safety and reliability of the electrical network. We always try to keep interruptions as short as possible.