About us
Careers
ASP and contractors
Industry partners
Outages and issues
Connections
In your community
Your energy
Transforming the grid
Safety
Outages and issues
Outages and issues
Live outage map
Report an outage
SMS notifications
In a power outage
Preparing for a planned power outage
How we restore power
In an emergency
Electrical emergencies
Advice for life support customers
Customer support
Contact us
Life support registration
Make a claim
Service Level Guarantee
Report an issue
Streetlights faults
Pole or wire
Hot water problem
Trees, branches, and clippings
Graffiti and posters
Report another issue
I want to...
Report a streetlight fault
Request tree trimming
Report a power pole issue
Report graffiti and posters
Connections
Connections
Connecting to the network
How to get connected
Apply for a connection
Fees, contracts and policies
Connection charges
Connection support
Help planning your connection
Solar and batteries
Retailer support
Large commercial customers
Connections portal
I want to...
Apply for a new connection
Make a connections enquiry
Modify a connection
Manage an existing project
In your community
In your community
Community engagement
Community consultation
Community events
Major building works
Sponsorships and grants
Community grants
In your neighbourhood
Community batteries
Streetlights and floodlights
Keeping communities safe
Sustainability
Trees and vegetation
I want to...
Report a streetlight fault
Request tree trimming
Report issues with powerpoles
Report graffiti or posters
Your energy
Your energy
Smarter energy use
Understanding network tariffs
Ways to save on your energy bill
Energy incentives and rebates
Energy storage as a service
Your meter and supply
Report a safety issue
Meter support
Safety defects
Private poles and powerlines
Switching to all electric
I want to...
Save on my energy bill
Request meter data
Switch to electric
Transforming the grid
Transforming the grid
Innovation for future
Community batteries
Smart meters
Electric vehicle charging
Managing network demand
Network innovation projects
The energy transition
Electrification and net zero
Renewable energy zones
Climate resilience
Wired for Good podcast
Find out about...
Hunter-Central Coast Renewable Energy Zone
Community batteries
Electric vehicles
Climate resilience
Safety
Safety
Working safely near electricity
Building and construction
Transporting high loads
Safe working clearances and enquiries
Working near powerlines
Excavation and underground cables
Farm safety
Safety at home
Report a safety issue
Shocks and tingles
Electrical safety defects
Tree trimming responsibilities
Private poles and powerlines
Electricity easements
Keeping communities safe
Emergency response
Managing bushfire risk
Tree and vegetation management
Extreme weather and the network
Environmental management
Education resources
Electricity Safety Week for Schools
Teacher resources
Environmental management
Environmental Risk
Our Environmental Management System is certified to international standards.
Heritage
We maintain our heritage assets on behalf of the community.
Pollution Control
Find out how we manage construction noise, pesticide use and pollution.
Ecology
Find out about wildlife protection and bush regeneration.
Electric and Magnetic Fields
We operate our electricity network to comply with international guidelines.
Recycling
We aim to reduce, reuse and recycle. Find out about our recycling initiatives.
Looking for something else?
Other useful resources
Community engagement
Bushfire prevention
Tree trimming