Our Services

Power outages and faults

Check or report a power outage Report a hot water fault Report a streetlight fault Report fallen poles or wires Report wildlife or object on wires Are you in Ausgrid's network area?

Repairs and maintenance

Request tree trimming Report graffiti or posters Request non-urgent pole inspection Check tree trimming locations Request tree clippings collection

Need to contact us?

13 13 88 - 24hrs Outages and Emergencies 13 13 65 - General Enquiries (Mon - Fri) Contact us online Register for life support Make a complaint Make a claim

Connections and meters

Apply or change a connection Make a meter data request Request a Notification of Service Work How to connect - help and advice Community Battery Trial

Safety

Make an easement enquiry Electricity Safety Week Check confined space register