Councils

Ausgrid is working with local councils for stronger and more resilient local communities.
Ausgrid crew in a cherry picker installing an LED streetlight.
Ausgrid crew in a cherry picker installing an LED streetlight.

Our customers and communities are at the centre of everything we do. We are committed to working closely with councils as we plan, construct, operate and maintain the electricity network. It is important for us to hear from you and for us to work together to achieve better customer outcomes.

General enquiries and maintenance requests

Use our online forms to report outages and request repairs. 

Call 13 13 65 (9.00am and 4.30pm Monday to Friday).

For all other enquiries and suggestions please e-mail us at: councils@ausgrid.com.au

More information

Make a report

Use our reporting service to report streetlights, poles, trees and posters.

Tree trimming

Check tree trimming guidelines, and vegetation management schedules for your area.

Community batteries

Find out more about our community battery initiatives to support the growth of renewable energy sources.

Community engagement

We’re working closely with customers and stakeholders to deliver better long-term benefits for the communities we serve.

Looking for something else?

Other useful resources