Preparing to make a claim

What you'll need to submit your claim

The following information may help support your claim: 

• Dates of the incident or event
• The location/address where the incident occurred
• A description of the incident
• Details of what you are claiming, including receipts/repair reports/quotes, and any other independent documentation that you already have to support your claim
• Itemised lists and approximate values of any damaged items
• Vehicle registration details 

You will need to register for an Ausgrid Customer Portal account. This will allow you to log in, submit your claim, and check for progress updates.

Already registered and have an existing claim? Sign In