Fallen powerlines

Stay well away from fallen powerlines

Fallen powerlines can be deadly and you need to keep well away from them. They can be damaged by fallen trees, lightning strikes, car accidents, vandalism, fires, birds or other animals and flying debris during high winds. Fallen trees and vegetation around damaged network equipment can also hide hidden electrical hazards.

If you notice something dangerous about a pole or powerline in your neighbourhood, call 13 13 88 to report it. 

You can request an inspection of a pole or powerline by reporting online.

In an emergency

In the event of electric shock, injury or life-threatening situation:

• Call Triple Zero (000) immediately
• Call Ausgrid on 13 13 88, available 24 hours

First aid

• People in contact with an electrical source are themselves conductors of electricity until the power is turned off.

  Do not attempt to touch or rescue a person until the power has been cut off and the situation has been made safe by a suitably qualified person.

• Do not touch burns, break blisters or remove burned clothing.
• Always seek medical advice after an electric shock.