To help our crews please provide any additional information you can below:

You have selected

Sorry, we can't complete your search right now. Please check back or contact customer support.

Our search is down

In case we need to access your property and inspect your meter board:

When you submit this form, Ausgrid (ABN 78 508 211 731) (we, our, us) collects your personal information, including any photographs you have uploaded to identify, manage and respond to the issue you have reported. We may also use the information you have provided to contact you and may disclose your personal information (including photographs) to our third-party service providers who may also contact you in relation to the issue you have reported. When submitting this form, you agree that you are authorised to submit any photographs attached, and that these are appropriate and relevant. Please read our <a href="https://www.ausgrid.com.au/Ausgrid-Privacy-Policy" target="_blank" title="Privacy Policy">Privacy Policy</a> for further details on how we handle personal information, or to contact us

Help us keep the community clean by reporting graffiti on Ausgrid equipment or property

Graffiti

It's illegal and potentially dangerous to put posters on power poles. Your report helps us remove them safely

Poster

Please report any vandalism or deliberate damage to Ausgrid equipment to help keep the network safe and reliable

Power supply issue

Tell us the location of the power supply problem you are reporting

Power outage, hazard, or emergency

General enquiries